Terms & Conditions.
These Terms and Conditions govern your access to, use of and purchases through the Siffis Shop website operated by SIFFIS (OPC) PRIVATE LIMITED.
Clear terms for a straightforward shopping experience.
Please read these Terms carefully before creating an account, browsing products or placing an order.
The rules behind your shopping.
By accessing this website or placing an order, you agree to comply with these Terms and the policies referenced within them.
If you do not agree with these Terms, you should discontinue use of the website. Nothing in these Terms is intended to exclude or restrict any right available to a consumer that cannot lawfully be excluded under applicable Indian law.
Review products and information before purchasing.
Submit accurate billing, delivery and contact details.
Complete payment using an available payment method.
Returns, refunds and shipping remain subject to their policies.
Acceptance of These Terms
These Terms and Conditions constitute an agreement between you and SIFFIS (OPC) PRIVATE LIMITED concerning your use of the Siffis Shop website and your purchase of products offered through it.
By browsing the website, registering an account, submitting an order or otherwise using our services, you acknowledge that you have read, understood and agreed to these Terms together with any policies specifically referenced herein.
Eligibility & Customer Accounts
You must be legally capable of entering into contracts under applicable law to independently place an order through the website.
Information supplied during account registration or checkout must be accurate, complete and current.
You are responsible for maintaining the confidentiality of your account credentials.
You must not allow your account to be used for fraudulent, unlawful or abusive activity.
You should update your contact and account information if it changes.
Please contact us promptly if you believe your account has been accessed or used without authorisation.
Products & Product Information
Siffis Shop focuses on mobile accessories, including categories such as covers, batteries, Bluetooth accessories, chargers, cables, earphones, protective glass, LED lights and mobile stands.
We seek to display product names, descriptions, specifications, compatibility information, images and prices as accurately as reasonably possible.
Product images may appear slightly different depending on screen settings, photography, packaging updates or minor manufacturing variations. Customers should review the applicable product description and compatibility information before ordering.
Product availability may change without notice. Inclusion of an item on the website does not guarantee continued availability.
Prices, Charges & Taxes
Product prices displayed on the website are applicable at the time shown, subject to any correction permitted under applicable law.
- Prices may be changed for future transactions without prior notice.
- Applicable taxes may be included in or added to prices as shown during checkout.
- Shipping, delivery or other applicable charges, where any, will be shown before completion of the order.
- Discounts, coupons or promotional offers may be subject to separate eligibility, validity and usage conditions.
If an obvious pricing or catalogue error is identified before fulfilment, we may contact you with appropriate options in accordance with applicable law.
Orders & Order Acceptance
Submission of an order represents your request to purchase the selected products. Receipt of an automated order acknowledgement does not by itself require us to fulfil an order where fulfilment is impossible, unlawful or affected by a legitimate processing issue.
An order may be affected or cancelled in situations including:
Product unavailable or out of stock.
Payment unsuccessful or not authorised.
Incorrect or incomplete delivery information.
Suspected fraudulent or unlawful activity.
Obvious catalogue or pricing error.
Delivery not reasonably serviceable.
Where we cancel an order after receiving payment, any applicable refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.
Payments
Available payment methods are displayed during checkout. Payments may be processed by independent banks, payment gateways or payment service providers.
By initiating payment, you confirm that you are authorised to use the selected payment method and agree to any applicable terms imposed by the relevant payment provider.
A failed, pending or reversed transaction may be subject to processing timelines of your bank, card network, UPI provider or payment gateway.
Shipping & Delivery
Orders are shipped subject to product availability, order processing requirements, payment confirmation and delivery serviceability.
Estimated delivery periods are estimates rather than guarantees unless expressly stated otherwise. Actual delivery may be affected by courier operations, location, public holidays, weather, transportation interruptions or other circumstances outside our reasonable control.
Read Shipping Policy ↗Cancellation
Customer cancellation requests are subject to the stage of order processing and the conditions set out in our Refund and Cancellation Policy.
Once an order has reached a stage where cancellation can no longer reasonably be completed, any available return or refund option will be determined under the applicable policy and law.
Refund & Cancellation Policy ↗Returns, Refunds & Replacements
Return, replacement and refund eligibility depends on the nature of the product, reason for the request, applicable policy conditions and statutory consumer rights.
Customers should inspect delivered products and raise any eligible concern within the period stated in the applicable Return or Refund Policy.
Nothing in these Terms or our policies limits remedies or consumer rights that cannot legally be excluded.
Website Use & Prohibited Activity
You may use this website only for lawful personal or commercial shopping purposes consistent with these Terms.
You must not:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorised access to accounts, servers, databases or administrative systems.
- Introduce malicious code, malware, automated attack traffic or harmful technologies.
- Interfere with website security, availability or normal operation.
- Scrape or systematically extract website information in violation of applicable law or our rights.
- Impersonate another person or submit false identity, billing or delivery details.
- Use our website or content in a manner that infringes intellectual-property rights.
Intellectual Property
Unless otherwise stated, website branding, layout, original text, graphics, interface elements, designs and other proprietary website materials are owned by or licensed to SIFFIS (OPC) PRIVATE LIMITED and are protected by applicable intellectual-property laws.
Product names, logos and trademarks belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.
No website content may be reproduced, republished, modified, commercially distributed or exploited without appropriate permission, except where such use is expressly permitted by law.
Third-Party Services & Links
The website may interact with third-party payment gateways, courier providers, mapping services, communication providers, analytics services or other external platforms.
Such third-party services operate independently and may be governed by their own terms and privacy policies. Their availability and operation may be outside our direct control.
Reviews, Feedback & Communications
If the website allows product reviews, feedback or other user submissions, content submitted by you must be lawful, genuine and relevant.
You must not submit content that is fraudulent, defamatory, abusive, threatening, obscene, misleading, infringing, malicious or otherwise unlawful.
We may moderate or remove user-submitted content where reasonably necessary to enforce these Terms, protect users, comply with law or maintain the integrity of the website.
Disclaimer
We seek to maintain accurate information and reliable website operation, but temporary interruptions, maintenance, technical errors or third-party service failures may occur.
The website may be updated, modified, restricted or temporarily unavailable where reasonably necessary for maintenance, security, legal, operational or technical reasons.
Nothing in this section excludes warranties, guarantees, remedies or statutory protections that cannot legally be excluded or restricted.
Limitation of Liability
To the maximum extent permitted by applicable law, SIFFIS (OPC) PRIVATE LIMITED will not be responsible for indirect, incidental or consequential loss arising solely from circumstances beyond our reasonable control or from misuse of the website or products.
Any limitation contained in these Terms applies only to the extent permitted by law and does not remove liability or consumer remedies where such liability or remedies cannot lawfully be excluded.
Indemnity
To the extent permitted by law, you may be responsible for losses, claims or expenses arising directly from your unlawful use of the website, deliberate violation of these Terms or infringement of the rights of another person.
This provision does not impose liability on a consumer for matters for which liability cannot lawfully be imposed.
Force Majeure
Performance may be delayed or prevented by events outside reasonable control, including severe weather, natural disasters, transportation disruption, labour disruption, governmental restrictions, network outages, epidemics, emergencies or significant third-party service failures.
Where such circumstances affect an order, we will take reasonable steps appropriate to the situation and applicable law.
Privacy
Personal information collected through the website is processed in accordance with our Privacy Policy and applicable law.
The Privacy Policy explains categories of personal information collected, processing purposes, data sharing, retention, security and available privacy rights.
Read Privacy Policy ↗Governing Law & Disputes
These Terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts or consumer dispute-redressal authorities having lawful jurisdiction over the matter. Nothing in these Terms prevents a consumer from approaching a forum or authority available under applicable consumer-protection law.
Before initiating formal proceedings, customers are encouraged to contact our grievance channel so that we have an opportunity to review and, where possible, resolve the concern.
Changes to These Terms
We may revise these Terms to reflect changes in our website, business processes, applicable laws, policies or services.
Updated Terms may be published on this page with a revised effective date. Changes will apply prospectively as required by applicable law and will not remove rights already accrued to you in relation to an earlier transaction.
Contact & Grievance Details
For questions concerning these Terms, an order or a consumer grievance, contact us using the information below.
The details behind your order.
These policies form part of the terms governing relevant transactions and website use.